Frequently Asked

Iron Tanks Policies

• Returns Policy
• Warranty Policy
• Shipping Policy
• Privacy Policy

Account Information

• How do I create an account?
• How can I update my account information?
• What are the benefits of creating an account?
• I've forgotten my password

Returns and Exchanges

• Exchange and refunds

Why Shop With Iron Tanks?

• Authentic vs. Replica Iron Tanks Gear
• Unsurpassed Quality & Prices
• Customer Service

Shipping

• Can I ship to a Business Address or PO Box?
• How much does shipping cost?
• Is the shipping cost refundable?
• What type of shipping do you offer?
• When can I expect my item to arrive?
• How can I track / trace my parcel?

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Ordering

• How do I know what size I am?
• How long does it take to fulfill and ship my order?
• The item I want is not in stock, how long till restocked?
• How can I tell if an item is in stock?
• What if one of my items on my order is not in stock?
• I haven't received my order yet, what should I do?

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Payment

• What payment methods do you offer?
• What is your Direct Deposit details
• Can my billing address be different to my mailing address?
• What is a CVV number?
• I'm having trouble with payment.
• Is it safe to enter my credit / debt card details into your site?

Gift Cards

• How can I buy a Gift Card?
• Do Gift Cards have an expiry date?
• How are Gift Cards delivered?
• How do I use my Gift Card?
• Can I exchange my Gift Card for cash?
• Why is my Gift Card not working?

Follow Us

• What platforms of social media are you present?
• Why should I subscribe to your VIP mailing list?

Stockist

• I want to become a stockist.
• List of retailers stocking our products.

How Do I Become An Affiliate?

• Iron Tanks Referral Program