How can I track / trace my parcel?

All our delivery services come with a traceable method.

When an order has been fulfilled, you will receive an automated email sent with parcel tracking information and the tracking ID.

Within Australia, parcels are traceable from pickup to delivery, with regular email updates along the way and SMS notifications (if applicable).

For international customers, most parcels are sent via secure Pack and Track or Express Courier International service, both of which have direct door-to-door tracking.

Registered Post International has no/limited tracking while in transit, but will be visible once it has arrived into the destination country. It will require a signature on delivery.

 

To view tracking, please click on here.

 

Once the parcel has arrived in the destination country, you will also have better coverage using your local postal network to trace. 

For example, a customer in the United States can use "USPS" and enter the tracking number there to see their parcel status.

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