Where do you ship to?

• We ship worldwide (including American Forces and PO Boxes)

• We offer standard, express and free shipping options

• All parcels come with a tracking number that can be traced through your national postal provider

How much does shipping cost?

Below $149 AUD

• $9 - Standard [AU/NZ]

• $15 - Express [AU/NZ]

• Calculated by weight, location and service [Worldwide]

Over $149 AUD

• $0 - Free [Worldwide]

• $15 - Express [Worldwide]

Over $249 AUD

• $0 - Free [Worldwide]

• $10 - Express [Worldwide]

Delivery Times

Delivery times are displayed during the checkout and selection process.

International

• Express: 4 to 10 business days

• Standard: 8 to 25 business days

• Free: 15 to 30 business days

Australia

• Express: 1 to 3 business days

• Standard: 2 to 6 business days

• Free: 5 to 10 business days

Please take the above as a guide only.

Also bare in mind, that the delivery times stated above are subject to circumstances out of our control such as;

• Peak Periods (Christmas / Holidays / Sale Events)

• Weather Events (floods, bush fires, cyclones, snow)

• Industrial Actions (strikes)

• Pandemics

• Customs Clearance

Please consider these factors when selecting your preferred delivery method during the checkout process.

Delivery Options

International

• All orders shipped by default, require a signature on delivery.

• If you are not present at the time of delivery, a notice card will be left with further instructions on where to collect or reschedule (if available) a delivery

Australia

• All orders shipped by default, require a signature on delivery.

• If you are not present at the time of delivery, a notice card will be left with further instructions on where to collect or reschedule (if available) a delivery.

• Customers can also instruct Australia Post to leave the parcel at a safe location (known as 'authority to leave' or 'ATL').

• Customers can do this, by following the instructions sent by Australia Post, via email or sms.

Please Note

• Iron Tanks will not be liable for any disputed deliveries, where a customer has authorised Australia Post with "authority to leave".

• For secure delivery of your parcel, Iron Tanks strongly recommends that customers use the default delivery option of 'signature on delivery'
  
  

Processing Time

• We operate our own warehouse, which is meticulously organised and maintained.

• Your order is picked and packed by one of our legendary team members, not by robots.

• Orders are picked, packed and shipped in order from oldest to newest

• We have maintained the ability to process all orders within 24 business hours of being receipted. Occasionally this may be exceeded during heavy sale events such as EOFY, Black Friday, Boxing Day.

Duties - USA

• All orders placed through our website include duties and taxes

Duties - Rest of World

• Certain destinations around the world are subject to duties and import taxes, please be aware with this and check with your local government.